ECS
electrical & contractors supplies
wholesale electrical distributors
Home Archive Downloads Partners Contact Us Terms & Conditions

Rowenmead Ltd.

(T/a Electrical & Contractors Supplies & Owl Safety Systems)

Standard Terms & Conditions.


1 Interpretation

1.1 In these conditions of sale:

‘Company’ means Rowenmead Limited (company number 01150394) whose registered office is at 177 Meanwood Road, Leeds, LS7 1JP;

‘Conditions’ means the conditions of sale set out in this document;

‘Customer’ means the person, firm or company whose order for Goods is accepted by the Company;

‘Delivery Area’ means West Yorkshire, North Yorkshire and any other areas agreed by the Company;

‘Goods’ means any goods which the Company is to supply in accordance with these Conditions.

1.2 In the event that the Customer is a consumer, the provisions of these Conditions do not affect the Customer’s statutory rights as a consumer.


2 Basis of the Sale

2.1 The Conditions shall apply to any order of the Customer which is accepted by the Company.

2.2 Any advice or recommendation given by the Company or its employees or agents to the Customer as to the storage, application or use of the Goods is given in good faith as a guide for test purposes only and is followed or acted upon entirely at the Customer's own risk.


3 Orders and Specifications

3.1 The Customer shall be responsible for ensuring the accuracy of its order.

3.3 The Company will supply a copy of the manufacturer’s specification for the Goods (if any) to the Customer on request.

3.4 The Company reserves the right to supply Goods subject to changes in their description and/or specification which do not materially affect their quality or performance.


4 Price of the Goods

4.1 The price of the Goods shall be the price specified on the Company’s current price list at the date of the Customer’s order or such other price as may be agreed.

4.2 All prices are exclusive of any applicable value added tax which is payable in addition.


5 Terms of Payment

5.1 The Company may invoice the Customer on or at any time after the collection or delivery of the Goods.

5.2 The price of the Goods shall be paid on or before delivery unless the Customer has a credit facility in which case the Customer shall pay the price of the Goods by the end of the month following the month shown in the date of the Company's invoice unless otherwise agreed.

5.3 If the Customer fails to make any payment on the due date the Company shall be entitled to:

5.4.1 cancel any outstanding orders;

5.4.2 immediate payment of all outstanding invoices whether then due for payment or not;

5.4.3 charge the Customer interest (both before and after any judgement) on the amount unpaid, at the rate of two per cent per month, compounded monthly;

 5.4.4 charge the Customer for any costs or expenses reasonably incurred by the Company in attempting to recover money due to it from the Customer; and

5.4.5 enter any premises of the Customer or any third party where Goods are stored to repossess any Goods supplied to the Customer by the Company.


6 Delivery

6.1 The Goods may be collected from the Company’s premises or, if requested, the Company will deliver.  Deliveries within the Delivery Area are free of charge.  The Customer shall pay the Company's charges for delivering Goods outside the Delivery Area.

6.2 Any dates quoted for delivery of the Goods are approximate.

6.4 If the Customer fails to take delivery of the Goods or fails to give the Company adequate delivery instructions then the Company may require the Customer to collect the Goods.


7 Risk and Property

7.1 Risk of damage to or loss of the Goods shall pass to the Customer at the time of collection or delivery.

7.2 Ownership of the Goods shall not pass to the Customer until the Company has received payment in full of the price of the Goods and all other sums for which payment is then due from the Customer.


8 Warranties and Liability

8.1 The Company warrants that unless otherwise agreed in writing the Goods will correspond with their manufacturer’s specification at the date of the Customer’s order.

8.3 Any claim by the Customer which would be apparent on inspection of the Goods on delivery (without opening the packaging of the Goods) shall be notified to the Company within 3 working days from the date of delivery.  If not the Company shall have no liability for such defect or failure, and the Customer shall be bound to pay the price.

8.4 Where any valid claim in respect of any defect in the quality or condition of the Goods or their failure to meet specification is notified, the Company shall be entitled to replace the defective Goods or refund the price of the Goods, but the Company shall have no further liability to the Customer.

8.5 Except in respect of death or personal injury caused by the Company's negligence, the Company shall have no liability for any consequential loss or damage.

8.6 The Company shall not be liable to the Customer by reason of any delay or failure to perform, due to any cause beyond the Company's reasonable control.


9 Returns

9.1 In addition to the right to return faulty or defective Goods in accordance with condition 8 the Customer can return (at the Customer’s expense):

9.1.1 Goods the Company keeps in stock for any reason within 7 days of delivery;

9.1.2 other Goods only by prior agreement with the Company and subject to a handling charge.

9.2 Provided such Goods are returned in saleable condition the Company will allow the Customer a credit equal to the price of the Goods less the Company’s restocking and handling charges.


10 Company’s Guarantee

10.1 The Company will at its option replace or refund the cost of any Goods which prove defective due to faulty materials of workmanship within 12 months from the date of purchase.

10.2 The Company will at its discretion either supply the same or an equivalent item to the Customer or pay the Customer the amount paid by the Customer for the item.

10.3 This guarantee does not apply if the Goods have been:

10.3.1 used other than for their intended purpose under normal conditions; or

10.3.2 repaired, worked on, tampered with or dismantled in any way.


11 Personal Guarantee

11.1 In consideration of the Company granting credit facilities to the Customer the person signing these Conditions unconditionally and irrevocably guarantees to the Company, and (as primary obligor) undertakes on demand to indemnify the Company against any loss, damage, costs or expense arising out of any default by the Customer in the payment by the Customer of all sums due to the Company for goods supplied to the Customer by the Company.

11.2 This personal guarantee and indemnity shall not be affected by any time, indulgence or concession granted to the Customer.



GDPR

General data Protection Regulations.


Rowenmead Ltd. (Trading as Electrical & Contractors Supplies) Comply with the European General Data Protection Regulations which came fully into force on 25th May 2018. We have policies & procedures in place to protect the personal data of all individuals.

  

In relation to GDPR, individual’s rights have been extended as follows:

  

1.             The right to be informed

2.             The right of access

3.             The right to rectification

4.             The right to erasure

5.             The right to restrict processing

6.             The right to data portability

7.             The right to object

8.             Rights in relation to automated decision making and profiling


Shouldyou have any requestss relating to GDPR, we will be happy to help. You can contact us on GDPR@ecsleeds.com

Rowenmead Ltd. procedures ensure that they fully comply with the requirements in relation to the act and that all employees are made aware of their responsibilities and rights in relation to the General Data Protection Regulations.

  

  

RJ Forster

Managing Director

May 2018


PRIVACY POLICY


Last updated October 10, 2023

This privacy notice for Rowenmead Ltd. (doing business as Electrical & Contractors Supplies / OSS) ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

   Visit our website at https://ecsleeds.com, or any website of ours that links to this privacy notice

   Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at sales@ecsleeds.com.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting sales@ecsleeds.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

   names

   email addresses

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.


2. HOW DO WE PROCESS YOUR INFORMATION?


In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

   To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

   To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.


3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?


In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

   Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

   Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

   Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

   Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.


4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

   Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.


7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@ecsleeds.com.


8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (vi) if applicable, to data portability; and (vii) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you have questions or comments about your privacy rights, you may email us at sales@ecsleeds.com.


9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.


10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at sales@ecsleeds.com or contact us by post at:

Rowenmead Ltd.

177 Meanwood Road

Leeds LS7 1JP

United Kingdom


12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: sales@ecsleeds.com.